Policies
Booking terms
Version 4 · effective Sunday 11 October 2026
Draft wording — awaiting owner review. This text has not been legally reviewed or approved.
DRAFT WORDING — for owner review. This text has not been reviewed by a lawyer. Please read it carefully before approving it.
Booking terms
- Requests and confirmation. Submitting a booking request reserves the requested time while we review it. Your appointment is only confirmed when you receive a confirmation email from us.
- Prices. Prices shown online are in Australian dollars and are set prices. Where a service is priced by hair length, the price for your length is shown before you book.
- Deposit. A $30 deposit is required to book and is paid securely online by card when you book. If your service costs less than $30, the full price is paid when you book. Your deposit comes off the price of your appointment.
- Remaining balance. Pay the remaining balance at the end of your appointment by PayID or cash, or by card using the secure link we email you after your visit.
- Card payments. Online card payments are processed by Stripe. We never see or store your card details.
- Arrival. Please arrive on time. The studio address and arrival details are included in your confirmation email.
- Health and sensitivities. Please tell us about any allergies, sensitivities or previous reactions to hair products so we can keep your appointment safe. A skin or strand test may be required before some colour services.
- Home studio. E.V Hair Studio operates from a private home. Please respect the neighbourhood and follow the parking instructions provided.
- Cancellations. Our cancellation & rescheduling policy explains when your deposit is refunded.
- Changes to these terms. We may update these terms. The version you accepted is recorded with your booking.
